![]() To learn how, see Quick Start: Participate in online meetings with Lync Web App. When answering many threads, its currently unmanageable, since you have no way to know if you replied. This makes it VERY difficult to tell if you need to reply to a thread. ![]() With these requirements in place, you’ll be ready to get started. In the new redesign, you can no longer who made the last response to a thread (at least not in 'My Threads' view, etc). To download Silverlight, visit the following Web site: Download Microsoft Silverlight. Troubleshoot value added services (Voice Mail, Attendant console, etc.) Document all troubleshooting and provide. In addition to needing one of the supported operating system and Internet browser combinations, an Internet connection, a phone (unless you’re also running Microsoft Office Communicator 2007 R2), and an invitation to a Lync meeting, you will also need the Microsoft Silverlight 4.0 browser plug-in, or a later version of Silverlight, installed on your computer before your first online meeting.įor a list of supported operating system and browser combinations, see Supported platforms for Lync Web App. Troubleshoot, identify and resolve call center and access number faults. ![]() Lync Web App cannot be used to schedule meetings or to exchange instant messages with individual meeting attendees. The first time that you initiate a sharing session, you will be prompted to download the required sharing plug-in. Only users with presenter privileges can share files and programs. Sharing and presenting features are dependent on permission levels set by the meeting organizer, so they may not be available. To check whether you or a colleague will be able to use Lync Web App, see Supported platforms for Lync Web App.ĭuring a meeting, Lync Web App provides many Lync features these include meeting-wide instant messaging (IM), phone-based audio, file distribution, presenting with Microsoft PowerPoint presentation graphics program, and desktop and program sharing. Lync Web App is designed mainly for external partners, such as salespeople, who are invited to Lync meetings, but it is also useful for employees who are not at their usual computer at meeting time, or have not yet upgraded to Lync 2010. It’s a “light” program that takes up very little space on your hard drive and is relatively quick to start using. Lync Web App is the browser-based version of Lync 2010 that allows people who don’t have a Lync account and haven’t installed the Lync client to participate in Lync meetings, using either a Windows or Macintosh operating system. Click Another Person or Number, and then in the dialog box that is displayed, type in the phone number you want to transfer the call to, and then click OK.If you’ve been invited to an online meeting but don’t have Microsoft Lync 2010 communications software installed on your computer, you can join using Microsoft Lync Web App.In the Lync conversation window, click the Transfer button. Click Delete my sign-in information and Lync 2013 will automatically remove any saved passwords, certificates, and connection settings for the user account. For customers who are still using Lync Server 2010, version 1.8 of the Citrix HDX RealTime Optimization Pack for Microsoft Lync provides an ideal solution.If the problem persists, transfer the call to a regular landline by doing the following: Microsoft Teams replaced Lync, and it has all the features of Lync plus powerful capabilities that make it easier to connect, share, and collaborate across devices and locations. For a list of devices optimized for Lync 2010, see Phones and Devices Qualified for Microsoft Lync. Check for updates for your computer, for example, by using Windows Update or Microsoft Update. Make sure your computer’s device drivers are up-to-date.Close any programs you're not currently using.Most commonly this tool is used to troubleshoot SIP communication errors so the basic settings to start with would be to select only the SIPStack component. Now that the computer is up to date and meets all minimum system requirements, clear any cached credentials or certificates from previous logons: Verify that the user has the correct certificates in Certificate Manager. ![]() ![]() Select the desired Logging Options to capture in the trace. Select your version (2013 or 2010), and then select Lync client under Category. Or, you might need to use a different audio that is optimized for use with Lync. Locate and launch the Lync Server Logging Tool on the desired Lync Server. You might have too many programs running at the same time on your computer. When you are on a Lync call or in a Lync conference, a message appears stating that your computer is running slowly and is causing poor audio quality. ![]()
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